This process is for a customer account that requires embroidery to be mandatory when adding products to the cart. The setup is configured in Pronto.

  1. Go to Pronto
  2. From the menu on the left-hand side, click on ‘Find a Function’.
  3. Search for ‘Web Customer Rules’ and click 'OK'.

 

  1. Click on ‘Web Customer Rules’ and then Execute.

A screenshot of a computer Description automatically generated

  1. If you are setting up a new mandatory embroidery rule, click on 'Entry' and enter the customer account name.

Use the 'Tab' key to move forward. You only need to update two fields: ‘Remove Freight’ and ‘Mandatory Embroidery’.

 

  1. If you are updating an existing setup, click on 'Find', search for the account you would like to update, and click on 'Correct'.

Please Note: ‘N’ and ‘Y’ are case sensitive